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Set up to fail
100,000s of people experiencing high level mental distress may struggle to get the support they need from loved ones to manage their Universal Credit account and avoid sanctions. This is due to needless flaws in the system which make it too hard for people to nominate a family member or friend to help them with their claim.
We’re calling on the government to ensure that everyone can get the help they need with Universal Credit and that no-one is cut-off during the cost of living crisis.
Find out more about our campaign here.
“Struggling financially while on benefits… put a huge amount of strain on me. Life was just so hard. All the time.”
Expert by experience
WorkEmployment support and barriers to work – supporting people with mental health problems into good jobs
Conor D’Arcy, Deputy Chief Executive, Money and Mental Health
November 17, 2025Money and Mental Health respond to the Ministry of Justice’s consultation on the regulation of the debt enforcement sector
Money and Mental Health respond to the Ministry of Justice’s consultation on the regulation of the debt enforcement sector
July 18, 2025The Mirror
The Mirror talks to Research Community member Tania about her experience with the DWP
July 17, 2025Government treatment of over 1 million people who have been overpaid benefits is “reminiscent of carers’ allowance scandal”, warns Martin Lewis’s charity
July 17, 2025
Nothing personal
Exploring the psychological harm of national government debt collection.
July 17, 2025
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