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Set up to fail

100,000s of people experiencing high level mental distress may struggle to get the support they need from loved ones to manage their Universal Credit account and avoid sanctions. This is due to needless flaws in the system which make it too hard for people to nominate a family member or friend to help them with their claim.

We’re calling on the government to ensure that everyone can get the help they need with Universal Credit and that no-one is cut-off during the cost of living crisis.

Find out more about our campaign here.

“Struggling financially while on benefits… put a huge amount of strain on me. Life was just so hard. All the time.”

Expert by experience

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Policy positions

Money and Mental Health’s submission to the Work and Pensions Committee’s second inquiry into safeguarding vulnerable claimants

Since the Work and Pensions Select Committee’s previous inquiry into safeguarding vulnerable claimants, Money and Mental Health has highlighted two new developments from the Department for Work and Pensions (DWP) that raise further concerns about the inadequacy of its processes for identifying and supporting individuals with complex needs due to mental health conditions.

December 02, 2024
Press Releases

Money and Mental Health response to Government employment white paper

November 26, 2024

Benefits

Three key changes the DWP’s own research shows should be made to health and disability benefit assessments

Becca Stacey, Senior Research Officer, Money and Mental Health

October 18, 2024
In the news

The Sun

An article in The Sun about migration from legacy benefits to Universal Credit references our research.

October 11, 2024
Publications

Untapped potential

Reducing economic inactivity among people with mental health problems.

March 13, 2023

Latest publications

Power to help

Exploring the accessibility of energy debt support for people experiencing mental health problems.

Shining a light

Exploring the role of financial services in tackling gambling harms.

Reforming the Mental Health Act

Time to tackle the links between financial difficulty and acute mental illness.

In the public interest?

The psychological toll of local and national government debt collection practices.

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