Press Releases
Money and Mental Health response to joint regulators statement on debt collection practices
March 18, 2024
Supporting vulnerable customers
Nationwide becomes first building society to achieve ‘Mental Health Accessible’ accreditation, after improving support for vulnerable customers
February 29, 2024
Press Releases
1.3m people with mental health problems have cut back on food and energy to keep up with mortgage payments
January 25, 2024
Press Releases
50% of those behind on payments say they’ve had suicidal thoughts. So Mental Health charity calls on Government to stop lenders bombarding people with missed payment letters as 2.5m people feel “harassed” by the calls, texts and messages they get from creditors
December 14, 2023
Press Releases
Universal priority services register must be shaped by lived experience to deliver for vulnerable customers
November 16, 2023
Press Releases
Money and Mental Health response to FCA research on Buy Now Pay Later
October 31, 2023
Supporting vulnerable customers
HSBC UK awarded ‘Mental Health Accessible’ accreditation for taking steps to improve support for vulnerable customers
September 14, 2023
Press Releases
Money and Mental Health responds to Ofgem’s new rules on the forced installation of prepayment meters
September 13, 2023
Press Releases
Money and Mental Health responds to new government suicide prevention strategy
September 11, 2023