supporting vulnerable customers
Events
2021 Conference: How financial services can help tackle gambling harm
Catch up on our half-day online conference exploring how financial services can tackle gambling harms […]
Money and mental health in a time of crisis: Essential services briefing
We held a briefing for essential services firms and local authorities on our state of […]
The Equality Act: Essential services & mental health
Our new research (supported by Impact on Urban Health) shows that essential services firms - […]
Making it easier for consumers to disclose a mental health problem
We launched our new practical guidance for essential services firms, produced in collaboration with Money […]
Ensuring people with mental health problems get a fair deal on insurance
Which? offices 2 Marylebone Rd, LondonAt the event on 8 February, we launched new Money and Mental Health research, exploring […]
How can banks use data to support customers in vulnerable situations?
A webinar exploring how banks can use data to support customers in vulnerable situations. Event sponsored by HSBC UK.
Improving financial services for people with mental health problems from minoritised ethnic groups
Launching our Fairer finances paper, which explores ways to improve the experiences of minoritised ethnic groups in accessing financial services.