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Set up to fail

100,000s of people experiencing high level mental distress may struggle to get the support they need from loved ones to manage their Universal Credit account and avoid sanctions. This is due to needless flaws in the system which make it too hard for people to nominate a family member or friend to help them with their claim.

We’re calling on the government to ensure that everyone can get the help they need with Universal Credit and that no-one is cut-off during the cost of living crisis.

Find out more about our campaign here.

“Struggling financially while on benefits… put a huge amount of strain on me. Life was just so hard. All the time.”

Expert by experience

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A woman reading, looking concernedOur Blog

Another hammer blow – our analysis of the government’s announced changes to PIP and Universal Credit

Conor D’Arcy, Deputy Chief Executive, Money and Mental Health

March 27, 2025
In the news

The Independent

Our Chief Executive, Helen Undy, has been quoted in this Independent article on the government’s plan to cut certain benefits.

March 26, 2025
Press Releases

“Another hammer blow for people struggling with their mental health and finances” — Money and Mental Health response to Spring Statement

March 26, 2025

Policy positions

Money and Mental Health’s submission to the Work and Pensions Committee’s second inquiry into safeguarding vulnerable claimants

Since the Work and Pensions Select Committee’s previous inquiry into safeguarding vulnerable claimants, Money and Mental Health has highlighted two new developments from the Department for Work and Pensions (DWP) that raise further concerns about the inadequacy of its processes for identifying and supporting individuals with complex needs due to mental health conditions.

December 02, 2024
Publications

Untapped potential

Reducing economic inactivity among people with mental health problems.

March 13, 2023

Latest publications

Connection Lost

Understanding the psychological harm of utilities debt collection and disconnection.

Power to help

Exploring the accessibility of energy debt support for people experiencing mental health problems.

Shining a light

Exploring the role of financial services in tackling gambling harms.

Reforming the Mental Health Act

Time to tackle the links between financial difficulty and acute mental illness.

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