Featured item:
Let’s end the Council Tax Trap
Up to two million people with mental health problems in the UK have fallen into a Council Tax Trap – missing one payment that triggers increasingly aggressive demands from councils to pay rapidly escalating amounts of money.
The aggressive way that councils rapidly escalate collection and charges is trapping millions of people with mental health problems in debt and despair – that needs to change.
Sign the petition.
“It’s an appalling system, I can’t manage it. As soon as I start hearing threats, I become incapable. But even when I’m well enough to contact them and ask for a payment plan to help me keep on top of my finances, they bin me off.”
– Sharon, Expert by experience
PublicationsWho’s in?
Financial inclusion that delivers for people with mental health problems.
September 11, 2025Money and Mental Health respond to the Ministry for Housing, Communities and Local Government’s consultation on Modernising and improving the administration of council tax
We warmly welcome the government’s proposals to extend the timeline of council tax debt collection, place a cap on liability orders, and mitigate the harm that the collections process can cause for people with mental health problems.
September 10, 2025Benefits overpayments and in debt to the DWP – Sarah’s experience
Sarah, expert by experience
August 04, 2025The Mirror
The Mirror talks to Research Community member Tania about her experience with the DWP
July 17, 2025Debt collection: A best practice guide for telecoms suppliers
How telecoms suppliers can support their customers with money and mental health problems.
April 02, 2025
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