Featured item:
Let’s end the Council Tax Trap
Up to two million people with mental health problems in the UK have fallen into a Council Tax Trap – missing one payment that triggers increasingly aggressive demands from councils to pay rapidly escalating amounts of money.
The aggressive way that councils rapidly escalate collection and charges is trapping millions of people with mental health problems in debt and despair – that needs to change.
Sign the petition.
“It’s an appalling system, I can’t manage it. As soon as I start hearing threats, I become incapable. But even when I’m well enough to contact them and ask for a payment plan to help me keep on top of my finances, they bin me off.”
– Sharon, Expert by experience
Government must end brutal council tax collection process before allowing councils to hike up bills
November 20, 2025
Money and Mental Health’s submission to the Enforcement Conduct Board’s consultation on Standards for Enforcement Work – vulnerability and ability to pay
Money and Mental Health welcome the ECB’s aim to raise the standards on how the enforcement industry approaches vulnerability and ability to pay. However, further steps are needed to make the most of this opportunity to better protect people with mental health problems from the harms caused by enforcement action.
November 10, 2025Field trip! How Neighbourhood Mental Health Centres can help break the link between financial difficulty and mental health problems
Francesca Smith, Senior Research Officer, Money and Mental Health
September 24, 2025Who’s in?
Financial inclusion that delivers for people with mental health problems.
September 11, 2025BBC 5 Live
Helen Undy talks to BBC 5 Live about energy and Council Tax debt
September 10, 2025Debt collection: A best practice guide for telecoms suppliers
How telecoms suppliers can support their customers with money and mental health problems.
April 02, 2025
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