Best practice checklist: Debt advice providers

28 July 2020

Half of people in problem debt have a mental health problem. Common symptoms like memory problems, difficulties concentrating and impaired problem-solving often lead to financial difficulty, and these challenges can also make it harder to successfully access and engage with debt advice. Because many of us are unaware that we have a mental health problem or prefer not to disclose this, designing debt advice to be as accessible as possible for all clients is key. This checklist sets out eight steps that debt advice providers should take to make their service more accessible for people with mental health problems.

Read the checklist here