
Chris Lees
Senior Research Officer
Policy notes and publications
- Stuck on repeat March 11, 2026 - Making it easier for people with mental health problems to share support needs across essential services providers.
- If I needed someone October 14, 2025 - Improving access to third party financial tools for people with mental health problems.
- Power to help February 5, 2025 - Exploring the accessibility of energy debt support for people experiencing mental health problems.
- Happy anniversary? July 30, 2024 - A year of the Consumer Duty.
- Money and Mental Health’s submission to HM Treasury’s call for evidence on the Access to Banking Services Review July 20, 2026 - Our response to the review by highlighting how many people with mental health problems can need to use in-person banking at different times and the impact that not being able to use these services can have on their finances and mental health.
- Money and Mental Health’s submission to the Financial Services Regulation Committee’s Inquiry on the regulation of the consumer insurance market June 26, 2026 - In this policy position, we respond to the inquiry by highlighting the challenges that people with mental health problems face when accessing insurance and how regulation could help address these challenges.
- Money and Mental Health’s submission to Ofwat’s consultation on priority services registers standards for water companies in England and Wales December 20, 2024 - Setting out support out for Ofwat's proposals and outlining areas where Ofwat could go further, such as introducing standards for outcomes and experience of PSR customers.
- Money and Mental Health’s submission to Ofgem’s consultation on Consumer Vulnerability Strategy Refresh November 4, 2024 - In our response to this Consultation, we outline some of the common experiences people with mental health problems face when interacting with essential services providers.
Recent blogs
- Do you believe in support after sharing? A principles based approach to data sharing in essential services April 23, 2026
- If I could tell you once – ensuring data sharing in essential services actually leads to caring March 12, 2026
- Stuck on repeat – the potential of data sharing in essential services March 11, 2026
- All together now – how to improve third party access in financial services October 16, 2025
- When you need someone – improving third party access in financial services October 14, 2025