Merlyn Holkar, Senior Research Officer, Money and Mental Health
FCA guidance on temporary financial relief for customers impacted by coronavirus
8 April 2020
The Financial Conduct Authority’s draft guidance for credit card, overdraft and personal loan providers sets out proposals to limit the financial impact of coronavirus on consumers. In our consultation response, we welcome the overarching aims of the new guidance, before setting out the steps that need to be taken to ensure that these measures are effective, and that vulnerable customers do not miss out on support: