Best practice checklist: Credit Reference Agencies
14 June 2017
People with mental health problems are three times more likely to be behind on bills and debt payments – dramatically affecting their credit score, and their ability to get back on top of their finances when they recover. Credit Reference Agencies have the power to significantly improve the financial and emotional wellbeing of consumers by introducing new tools, settings and processes that help customers with mental health problems stay on top of their finances. Money and Mental Health, the leading centre of expertise on financial and mental health problems, calls on all Credit Reference Agencies to take the six steps set out in this best practice checklist.