Best practice checklist: credit card providers
14 June 2017
People with mental health problems are three times more likely to be in financial difficulties than those without – and three times more likely to be behind on their credit card payments. Credit card providers have the power to dramatically improve the financial and emotional wellbeing of their customers by introducing new settings and processes that help customers with mental health problems to control their spending and access to new credit. Money and Mental Health, the leading centre of expertise on financial and mental health problems, calls on credit card providers to take the nine steps set out in this best practice checklist.