Designing for real lives: Why inclusive design needs lived experience at its core
Alexis Stevens, Strategic Partnerships Manager, Money and Mental Health
Category: Supporting vulnerable customers
Key takeaways from the FCA’s vulnerability review
Chris Lees, Senior Research Officer, Money and Mental Health
Recap: our workshop on ethnicity, money, mental health and experiences of discrimination in financial services
Imaan Wright, External Affairs Assistant and Francesca Smith, Senior Research Officer, Money and Mental Health
We’re going to be Super-complainers! But what does that mean?
Helen Undy, Chief Executive, Money and Mental Health
Power to help – how people in energy debt can be best supported
Dan Weir, Research and Policy Manager, Money and Mental Health
Protecting customers from gambling with borrowed funds
Nikki Bond, Head of Gambling Harms Action Lab, Money and Mental Health
Let’s talk about how current account providers can prevent gambling harm
Jason Heffron, Senior Communications and Partnerships Officer, Money and Mental Health
Our new research paper: Shining a light on how banks and building societies can help people prevent harm from gambling
Leia Clifton, Senior Research Officer, Money and Mental Health
Keeping suicide prevention on the agenda: Why the new government must commit to bold action
Francesca Smith, Research Officer, Money and Mental Health
One year of the Consumer duty – what impact has it had?
Chris Lees, Senior Research Officer, Money and Mental Health