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Tag: FCA

Learning from the Vulnerability Guidance Review: How firms can step up their support for customers experiencing gambling harms

Learning from the Vulnerability Guidance Review: How firms can step up their support for customers experiencing gambling harms

20 March 202520 March 2025

Nikki Bond, Head of Gambling Harms Action Lab, Money and Mental Health

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Key takeaways from the FCA’s vulnerability review

Key takeaways from the FCA’s vulnerability review

10 March 202510 March 2025

Chris Lees, Senior Research Officer, Money and Mental Health

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One year of the Consumer duty – what impact has it had?

One year of the Consumer duty – what impact has it had?

30 July 202429 July 2024

Chris Lees, Senior Research Officer, Money and Mental Health

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The cost of living crisis hasn’t gone away

The cost of living crisis hasn’t gone away

8 May 20248 May 2024

Toby Murray, Senior Research Officer, Money and Mental Health

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The FCA’s Consumer Duty – assessing its impact six months in

The FCA’s Consumer Duty – assessing its impact six months in

21 February 202422 February 2024

Conor D’Arcy, Interim Chief Executive, Money and Mental Health

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How can banks use data to support customers in vulnerable situations?

How can banks use data to support customers in vulnerable situations?

A webinar exploring how banks can use data to support customers in vulnerable situations. Event sponsored by HSBC UK.

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Secret Diary of a Consumer Duty-ist

Secret Diary of a Consumer Duty-ist

31 July 202312 February 2025

Alexis Stevens, Senior Strategic Partnerships Officer, Money and Mental Health Policy Institute

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The challenges people with mental health problems face with different insurance products

The challenges people with mental health problems face with different insurance products

3 March 202313 February 2025

Conor D’Arcy, Head of Research and Policy, Money and Mental Health Policy Institute

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Consumer Duty: firms need to get serious

Consumer Duty: firms need to get serious

3 February 202313 February 2025

Alexis Stevens, Senior Strategic Partnerships Officer, Money and Mental Health Policy Institute

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Firms should put customers with lived experience at the heart of Consumer Duty plans

Firms should put customers with lived experience at the heart of Consumer Duty plans

3 October 202219 October 2022
Alexis Stevens, Senior Strategic Partnerships Officer, Money and Mental Health Policy Institute Firms should put [...]
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