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Tag: FCA

Firms should put customers with lived experience at the heart of Consumer Duty plans

Firms should put customers with lived experience at the heart of Consumer Duty plans

October 3, 2022October 19, 2022
Alexis Stevens, Senior Strategic Partnerships Officer, Money and Mental Health Policy Institute Firms should put [...]
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What the FCA’s new ‘Consumer Duty’ means for customers with mental health problems

What the FCA’s new ‘Consumer Duty’ means for customers with mental health problems

July 27, 2022August 2, 2022
Rachel Fergusson, External Affairs Assistant, Money and Mental Health Policy Institute What the FCA's new [...]
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The FCA’s Consumer Duty could be transformative for people with mental health problems

The FCA’s Consumer Duty could be transformative for people with mental health problems

December 7, 2021December 21, 2022
Conor D'Arcy, Head of Research and Policy, Money and Mental Health The FCA’s Consumer Duty [...]
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What the FCA’s duty of care means for people with mental health problems

What the FCA’s duty of care means for people with mental health problems

August 2, 2021August 2, 2022
Merlyn Holkar, Senior Research Officer What the FCA’s duty of care means for people with [...]
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Research Community members help improve support for people with money problems

Research Community members help improve support for people with money problems

May 28, 2021December 21, 2022
Merlyn Holkar, Senior Research Officer, Money and Mental Health Research Community members help improve support [...]
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New FCA guidance means banks must improve treatment of vulnerable customers

New FCA guidance means banks must improve treatment of vulnerable customers

February 23, 2021December 21, 2022
Conor D'Arcy, Head of Research and Policy, Money and Mental Health New FCA guidance means [...]
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What the Financial Lives survey tells us about money and mental health during the pandemic

What the Financial Lives survey tells us about money and mental health during the pandemic

February 12, 2021February 12, 2021
Brian Semple, Head of External Affairs, Money and Mental Health What the Financial Lives survey [...]
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The government must act to stop ‘debt threat’ letters during the Covid-19 outbreak

The government must act to stop ‘debt threat’ letters during the Covid-19 outbreak

April 14, 2020
Katie Alpin, Interim Chief Executive, Money and Mental Health The government must act to stop [...]
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Three reflections on the FCA’s coronavirus support measures

Three reflections on the FCA’s coronavirus support measures

April 9, 2020
Juno Bhardwaj Shah, External Affairs Intern, Money and Mental Health Three reflections on the FCA’s [...]
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Event catch up: Launching our new Data Protecting report

Event catch up: Launching our new Data Protecting report

October 29, 2019October 28, 2019
Katrina Gaffney, External Affairs Intern, Money and Mental Health Event catch up: Launching our new [...]
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