The FCA’s Consumer Duty – assessing its impact six months in 21 February 202422 February 2024 Conor D’Arcy, Interim Chief Executive, Money and Mental Health Continue Reading
How can banks use data to support customers in vulnerable situations?A webinar exploring how banks can use data to support customers in vulnerable situations. Event sponsored by HSBC UK. Continue Reading
Secret Diary of a Consumer Duty-ist 31 July 202331 July 2023 Alexis Stevens, Senior Strategic Partnerships Officer, Money and Mental Health Policy Institute Secret Diary of [...] Continue Reading
The challenges people with mental health problems face with different insurance products 3 March 20233 March 2023 Conor D’Arcy, Head of Research and Policy, Money and Mental Health Policy Institute The challenges [...] Continue Reading
Consumer Duty: firms need to get serious 3 February 2023 Alexis Stevens, Senior Strategic Partnerships Officer, Money and Mental Health Policy Institute Consumer Duty: firms [...] Continue Reading
Firms should put customers with lived experience at the heart of Consumer Duty plans 3 October 202219 October 2022 Alexis Stevens, Senior Strategic Partnerships Officer, Money and Mental Health Policy Institute Firms should put [...] Continue Reading
What the FCA’s new ‘Consumer Duty’ means for customers with mental health problems 27 July 202227 July 2023 Rachel Fergusson, External Affairs Assistant, Money and Mental Health Policy Institute What the FCA's new [...] Continue Reading
The FCA’s Consumer Duty could be transformative for people with mental health problems 7 December 202121 December 2022 Conor D'Arcy, Head of Research and Policy, Money and Mental Health The FCA’s Consumer Duty [...] Continue Reading
What the FCA’s duty of care means for people with mental health problems 2 August 20212 August 2022 Merlyn Holkar, Senior Research Officer What the FCA’s duty of care means for people with [...] Continue Reading
Research Community members help improve support for people with money problems 28 May 202121 December 2022 Merlyn Holkar, Senior Research Officer, Money and Mental Health Research Community members help improve support [...] Continue Reading