New FCA guidance means banks must improve treatment of vulnerable customers 23 February 202121 December 2022 Conor D'Arcy, Head of Research and Policy, Money and Mental Health New FCA guidance means [...] Continue Reading
What the Financial Lives survey tells us about money and mental health during the pandemic 12 February 202112 February 2021 Brian Semple, Head of External Affairs, Money and Mental Health What the Financial Lives survey [...] Continue Reading
The government must act to stop ‘debt threat’ letters during the Covid-19 outbreak 14 April 2020 Katie Alpin, Interim Chief Executive, Money and Mental Health The government must act to stop [...] Continue Reading
Three reflections on the FCA’s coronavirus support measures 9 April 2020 Juno Bhardwaj Shah, External Affairs Intern, Money and Mental Health Three reflections on the FCA’s [...] Continue Reading
Event catch up: Launching our new Data Protecting report 29 October 201928 October 2019 Katrina Gaffney, External Affairs Intern, Money and Mental Health Event catch up: Launching our new [...] Continue Reading
The FCA calls on firms to improve support for vulnerable customers 23 July 201923 July 2019 Merlyn Holkar, Senior Research Officer, Money and Mental Health The FCA calls on firms to [...] Continue Reading
A big step towards tackling the financial and psychological costs of overdrafts 7 June 20198 August 2019 Katie Evans, Head of Research and Policy, Money and Mental Health A big step towards [...] Continue Reading
Insuring a fair deal for people with mental health problems 4 June 20194 June 2019 Merlyn Holkar, Senior Research Officer, Money and Mental Health Insuring a fair deal for people [...] Continue Reading
Our #DebtThreats debate: the government says changing debt letters is ‘top priority’ 22 May 201922 May 2019 Kate Langston, External Affairs Officer, Money and Mental Health. Our #DebtThreats debate: the government says [...] Continue Reading
Universal design: how financial firms can make their systems work for everyone 20 May 201920 May 2019 Katie Evans, Head of Research and Policy, Money and Mental Health Universal design: how financial [...] Continue Reading