Katie Evans, Head of Research and Policy, Money and Mental Health
Financial transactions data, AI and mental health – discussion paper
30 January 2019
Experiencing mental health problems can have a serious effect on our ability to manage our money, including making it more difficult to keep track of payments and control impulsive spending. Since 2017, we’ve been working with financial regulators, banks and tech firms to explore the various ways financial technology – ‘fintech’ -could be used to help people stay on top of their finances during periods of poor mental health.
This discussion paper looks at some of the practical and ethical challenges raised by financial firms potentially using data and Artifcial Intelligence to identify and support people with mental health problems. It will inform an ongoing programme of work that Money and Mental Health is conducting with the Financial Conduct Authority to explore these issues.