Consumer Duty: firms need to get serious 3 February 2023 Alexis Stevens, Senior Strategic Partnerships Officer, Money and Mental Health Policy Institute Consumer Duty: firms [...] Continue Reading
Supporting customers with fluctuating mental capacity to make financial decisions 30 January 202330 January 2023 Nikki Bond, Senior Research Officer, Money and Mental Health Policy Institute Supporting customers with fluctuating [...] Continue Reading
How firms can use innovation and technology to support customers with mental health problems 5 December 20225 December 2022 Rosie Normanton, Head of Strategic Partnerships, Money and Mental Health Policy Institute How firms can [...] Continue Reading
Why we need to stamp down on online pressure selling tactics 2 December 202221 December 2022 Chris Lees, Research Officer, Money and Mental Health Policy Institute Why we need to stamp [...] Continue Reading
Boosting connection: telecoms providers need to do more during the cost of living crisis 23 November 2022 Chris Lees, Research Officer, Money and Mental Health Policy Institute Boosting connection: telecoms providers need [...] Continue Reading
Three ways firms can make it easier for people to disclose a mental health problem 18 November 202222 November 2022 Dom Taylor, External Affairs Intern, Money and Mental Health Policy Institute Three ways firms can [...] Continue Reading
How firms can help customers with mental health problems share their needs 9 November 20228 November 2022 Conor D'Arcy, Head of Research and Policy, Money and Mental Health Policy Institute How firms [...] Continue Reading
What the FCA’s new ‘Consumer Duty’ means for customers with mental health problems 27 July 202227 July 2023 Rachel Fergusson, External Affairs Assistant, Money and Mental Health Policy Institute What the FCA's new [...] Continue Reading
A good signal from telecoms on the cost of living – but more is needed to support people with mental health problems 28 June 20222 August 2022 Conor D'Arcy, Head of Research and Policy, Money and Mental Health Policy Institute A good [...] Continue Reading
Ofgem is changing the energy price cap every 3 months – here’s what it means for people with mental health problems 1 June 20222 August 2022 Dom Taylor, External Affairs Intern, Money and Mental Health Policy Institute Ofgem is changing the [...] Continue Reading