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Category: Supporting vulnerable customers

It’s official! We have super-complainant status for the FCA and PSR

It’s official! We have super-complainant status for the FCA and PSR

17 March 202630 July 2026

Sukai Secka, External Affairs Intern, Money and Mental Health

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If I could tell you once – ensuring data sharing in essential services actually leads to caring

If I could tell you once – ensuring data sharing in essential services actually leads to caring

12 March 202611 March 2026

Chris Lees, Senior Research Officer, Money and Mental Health

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Stuck on repeat – the potential of data sharing in essential services

Stuck on repeat – the potential of data sharing in essential services

11 March 202613 March 2026

Chris Lees, Senior Research Officer, Money and Mental Health

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People with mental health problems are missing out on vital income – here’s how we fix it

People with mental health problems are missing out on vital income – here’s how we fix it

28 January 202627 January 2026

Lewis White, Research Officer, Money and Mental Health

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The vicious cycle of gambling and borrowing – what can banks do to support their customers?

The vicious cycle of gambling and borrowing – what can banks do to support their customers?

18 December 2025

John Lee, Senior Research Officer, Money and Mental Health

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The opportunity for banks to be part of the solution to gambling harm

The opportunity for banks to be part of the solution to gambling harm

10 December 20259 December 2025

Jason Heffron, Senior Communications and Partnerships Officer, Money and Mental Health

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Open Banking: Who is it good for?

Open Banking: Who is it good for?

9 December 2025

Kate Wells, Research Officer, Money and Mental Health

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Insights from our data-sharing Ideas Sprint

Insights from our data-sharing Ideas Sprint

26 November 202526 November 2025

Kate Wells, Research Officer, Money and Mental Health 

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Financial Inclusion Strategy: Promising steps forward, but accountability will be key

Financial Inclusion Strategy: Promising steps forward, but accountability will be key

5 November 2025

Helen Undy, Chief Executive, Money and Mental Health

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Making third party access work: three priorities from our launch event

Making third party access work: three priorities from our launch event

31 October 202528 November 2025

Zita Collier, External Affairs Intern, Money and Mental Health

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