Three reflections on the FCA’s coronavirus support measures 9 April 2020 Juno Bhardwaj Shah, External Affairs Intern, Money and Mental Health Three reflections on the FCA’s [...] Continue Reading
How banks can use customer financial data to help people avoid money problems 22 October 201921 October 2019 Katie Alpin, Head of Research and Policy, Money and Mental Health How banks can use [...] Continue Reading
The FCA calls on firms to improve support for vulnerable customers 23 July 201923 July 2019 Merlyn Holkar, Senior Research Officer, Money and Mental Health The FCA calls on firms to [...] Continue Reading
A call for action to improve how the energy sector treats vulnerable customers 11 June 201911 June 2019 Merlyn Holkar, Senior Research Officer, Money and Mental Health A call for action to improve [...] Continue Reading
Universal design: how financial firms can make their systems work for everyone 20 May 201920 May 2019 Katie Evans, Head of Research and Policy, Money and Mental Health Universal design: how financial [...] Continue Reading
Giving more power to vulnerable customers – Ofgem’s annual review 28 June 2018 Merlyn Holkar, Research Officer, Money and Mental Health Giving more power to vulnerable customers - [...] Continue Reading
Customer data: sharing is caring? 12 September 201717 November 2017 Guest blogger: Jamie Evans, Research Associate at the Personal Finance Research Centre, University of Bristol [...] Continue Reading