FCA consultation on guidance for firms on the fair treatment of vulnerable customers
FCA consultation on guidance for firms on the fair treatment of vulnerable customers Katie Alpin, [...]
Tag: vulnerable customers
Ofcom’s guidance for treating vulnerable customers fairly: a welcome direction in our current circumstances
Chris Lees, Research Officer, Money and Mental Health Ofcom’s guidance for treating vulnerable customers fairly: [...]
How to get support with shopping during the pandemic
Juno Bhardwaj Shah, External Affairs Intern, Money and Mental Health How to get support with [...]
Three reflections on the FCA’s coronavirus support measures
Juno Bhardwaj Shah, External Affairs Intern, Money and Mental Health Three reflections on the FCA’s [...]
FCA guidance on temporary financial relief for customers impacted by coronavirus
Merlyn Holkar, Senior Research Officer, Money and Mental Health FCA guidance on temporary financial relief [...]
How banks can use customer financial data to help people avoid money problems
Katie Alpin, Head of Research and Policy, Money and Mental Health How banks can use [...]
Draft Guidance for firms on the fair treatment of vulnerable customers
Katie Alpin, Head of Research and Policy, and Merlyn Holkar, Senior Research Officer, Money and […]
FCA to tackle predatory practices by insurance firms leading to high premiums for vulnerable customers
IMMEDIATE RELEASE FCA to tackle predatory practices by insurance firms leading to high premiums for [...]
Smart Data consultation
Katie Alpin, Head of Research and Policy, Money and Mental Health Our response to the […]
The FCA calls on firms to improve support for vulnerable customers
Merlyn Holkar, Senior Research Officer, Money and Mental Health The FCA calls on firms to [...]