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Tag: universal design

The FCA calls on firms to improve support for vulnerable customers

The FCA calls on firms to improve support for vulnerable customers

23 July 20194 March 2025

Merlyn Holkar, Senior Research Officer, Money and Mental Health

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Universal design: how financial firms can make their systems work for everyone

Universal design: how financial firms can make their systems work for everyone

20 May 20194 March 2025

Katie Evans, Head of Research and Policy, Money and Mental Health

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A finance industry that works for older people can help us all

A finance industry that works for older people can help us all

28 September 201718 February 2025

Merlyn Holkar, Research Officer, Money and Mental Health

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Universal design – designing fintech tools with everyone in mind

Universal design – designing fintech tools with everyone in mind

22 September 201718 February 2025

Ben Jones, Product Owner, Consumer Digital Transformation, Lloyds Banking Group and Digital Lead with Mental Health UK

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