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Tag: debt collection

Connection lost: unpacking our new research on utilities debt collection and mental health

Connection lost: unpacking our new research on utilities debt collection and mental health

2 April 202516 April 2025

Dan Weir, Research and Policy Manager, Money and Mental Health

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Help us end the Council Tax Trap for people with mental health problems

Help us end the Council Tax Trap for people with mental health problems

17 September 2024

Clare Laxton, Interim External Affairs Manager, Money and Mental Health

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What’s going wrong with public sector debt collection? The findings of our new research

What’s going wrong with public sector debt collection? The findings of our new research

10 September 2024

Toby Murray, Senior Research Officer, and Francesca Smith, Research Officer, Money and Mental Health

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Public sector debt collection and psychological harm: our upcoming research

Public sector debt collection and psychological harm: our upcoming research

15 July 2024

Francesca Smith, Research Officer, Money and Mental Health

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How Peabody has made its debt letters more supportive

How Peabody has made its debt letters more supportive

4 November 20206 March 2025

Mark McArthur-Christie, Managing Director of Rubuss, a social housing customer experience specialist

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Practical advice for creditors to support customers with mental health problems

Practical advice for creditors to support customers with mental health problems

19 February 20206 March 2025

Nikki Bond, Senior Research Officer, Money and Mental Health

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Bailiff reform: A year has passed and we need action

Bailiff reform: A year has passed and we need action

17 February 20206 March 2025

Katrina Gaffney, External Affairs Officer, Money and Mental Health

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Five gold things…reasons to be cheerful in 2020

Five gold things…reasons to be cheerful in 2020

20 December 20194 March 2025

Helen Undy, Chief Executive, Money and Mental Health

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Calling time on bad telecoms services

Calling time on bad telecoms services

5 December 20194 March 2025

Brian Semple, Head of External Affairs, Money and Mental Health

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Our birthday wish-list

Our birthday wish-list

12 April 20194 March 2025

Helen Undy, Chief Executive, Money and Mental Health

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