Many people with experience of mental health problems rely on family and friends to help them manage benefits – but our latest research shows that design flaws in the Universal Credit system make it too hard for people to get this help. This is leaving people at risk of being cut off from Universal Credit during the pandemic, and is causing anguish for people already struggling with their mental health.

In this webinar we present the findings of our latest report, and launch a new campaign calling on the government to take action, so that anyone who needs help with Universal Credit can get it.