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Category: Supporting vulnerable customers

Balancing the risks of data sharing

Balancing the risks of data sharing

22 May 201819 February 2025

Katie Evans, Head of Research and Policy, Money and Mental Health

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The Commission for Customers in Vulnerable Circumstance – Energy UK’s new initiative

The Commission for Customers in Vulnerable Circumstance – Energy UK’s new initiative

8 May 201819 February 2025

Lawrence Slade, Chief Executive, Energy UK

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A discussion on rent arrears and mental health

A discussion on rent arrears and mental health

27 April 201819 February 2025

Nikki Bond, Research Assistant, Money and Mental Health

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A policy win – shaping today’s consumer green paper

A policy win – shaping today’s consumer green paper

11 April 201818 February 2025

Katie Evans, Head of Research and Policy, Money and Mental Health

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What we stand to lose if we stop sharing data

What we stand to lose if we stop sharing data

4 April 201818 February 2025

Katie Evans, Head of Research and Policy, Money and Mental Health

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The safeguard tariff – automatic discounts for vulnerable consumers

The safeguard tariff – automatic discounts for vulnerable consumers

13 February 201818 February 2025

Merlyn Holkar, Research Officer, Money and Mental Health

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What I learnt from volunteering with Citizens Advice

What I learnt from volunteering with Citizens Advice

24 January 201818 February 2025

Nikki Bond, Research Assistant, Money and Mental Health

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Fair access to essential services for vulnerable consumers

Fair access to essential services for vulnerable consumers

12 December 201718 February 2025

Merlyn Holkar, Research Officer, Money and Mental Health

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The FCA’s proposed new definition of vulnerable consumers

The FCA’s proposed new definition of vulnerable consumers

30 November 201718 February 2025

Simon Crine, Interim Director, Money and Mental Health

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Carers Rights Day – why is matters

Carers Rights Day – why is matters

24 November 201718 February 2025

Rachel Braverman, Research Officer, Money and Mental Health

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