• About us
    • The team
    • Trustees
    • Advisory board
    • Our strategy
    • Our impact
    • Corporate information
    • Contact us
    • Get help
  • Join in
    • Join the Research Community
    • Join our Professional Network
    • Join our mailing list
    • Join our team
  • Research and data
    • Publications
    • Best practice
    • The facts
    • Our data
    • Consultation responses
  • Campaigns
    • Council Tax Trap
    • Set up to fail
    • Stop the Debt Threats
  • Our blog
  • Action labs
    • Gambling harms
    • Suicide prevention
  • Media
    • Press releases
    • In the news
  • Consultancy
  • Benefits
  • Debt
  • Health
  • Work
  • Gambling harms
  • Suicide prevention
  • Donate
Skip to content
Money and Mental Health Policy Institute Money and Mental Health Policy Institute
  • Consultancy
  • Benefits
  • Debt
  • Health
  • Work
  • Gambling harms
  • Suicide prevention
  • Donate
  • About us
    • The team
    • Trustees
    • Advisory board
    • Our strategy
    • Our impact
    • Corporate information
    • Contact us
    • Get help
  • Join in
    • Join the Research Community
    • Join our Professional Network
    • Join our mailing list
    • Join our team
  • Research and data
    • Publications
    • Best practice
    • The facts
    • Our data
    • Consultation responses
  • Campaigns
    • Council Tax Trap
    • Set up to fail
    • Stop the Debt Threats
  • Our blog
  • Action labs
    • Gambling harms
    • Suicide prevention
  • Media
    • Press releases
    • In the news

Category: Supporting vulnerable customers

It’s time for more firms to become Mental Health Accessible

It’s time for more firms to become Mental Health Accessible

27 August 20206 March 2025

Alice Rose, Head of Programmes, Money and Mental Health

Continue Reading
Ofcom’s guidance for treating vulnerable customers fairly: a welcome direction in our current circumstances

Ofcom’s guidance for treating vulnerable customers fairly: a welcome direction in our current circumstances

30 July 20206 March 2025

Chris Lees, Research Officer, Money and Mental Health

Continue Reading
MPs back our call to Stop the #DebtThreats

MPs back our call to Stop the #DebtThreats

15 June 20206 March 2025

Kate Langston, Senior External Affairs Officer, Money and Mental Health

Continue Reading
How essential services providers can support customers during Covid-19

How essential services providers can support customers during Covid-19

22 April 20206 March 2025

Alice Rose, Head of Programmes, Money and Mental Health

Continue Reading
Three reflections on the FCA’s coronavirus support measures

Three reflections on the FCA’s coronavirus support measures

9 April 20206 March 2025

Juno Bhardwaj Shah, External Affairs Intern, Money and Mental Health

Continue Reading
Buy now, pay later: how can retailers make it safer?

Buy now, pay later: how can retailers make it safer?

10 March 20206 March 2025

Katrina Gaffney, External Affairs Officer, Money and Mental Health

Continue Reading
Introducing: Alice Rose

Introducing: Alice Rose

4 March 20206 March 2025

Alice Rose, Head of Programmes, Money and Mental Health

Continue Reading
Practical advice for creditors to support customers with mental health problems

Practical advice for creditors to support customers with mental health problems

19 February 20206 March 2025

Nikki Bond, Senior Research Officer, Money and Mental Health

Continue Reading
Mental health is at the heart of the UK’s new Strategy for Financial Wellbeing

Mental health is at the heart of the UK’s new Strategy for Financial Wellbeing

21 January 20206 March 2025

Helen Undy, Chief Executive, Money and Mental Health

Continue Reading
Five gold things…reasons to be cheerful in 2020

Five gold things…reasons to be cheerful in 2020

20 December 20194 March 2025

Helen Undy, Chief Executive, Money and Mental Health

Continue Reading

Posts navigation

Older posts
Newer posts
  • Home
  • /
  • Supporting vulnerable customers
Get Help
Research
Share your story
Subscribe to Newsletter
[email protected]


Fundraising Regulator badge with validation link

Quick Links

  • Privacy and Cookies
  • Our blog
  • Mental Health Accessible programme
  • Best practice for firms

Get Involved

  • Join Our Research Community
  • Join Mailing List
  • Join the Professional Network
Copyright 2016 - 2026. All rights reserved. Privacy Policy & Cookies. Terms & Conditions. Registered charity number 1166493