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Category: Supporting vulnerable customers

Fairer finances: our latest research on the interaction between our ethnicity, money and mental health

Fairer finances: our latest research on the interaction between our ethnicity, money and mental health

28 August 202528 August 2025

Imaan Wright, External Affairs Assistant, Money and Mental Health

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One year on from the election – has anything improved for money and mental health?

One year on from the election – has anything improved for money and mental health?

9 July 202511 July 2025

Helen Undy, Chief Executive, Money and Mental Health

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Schizophrenia and financial difficulty: a personal perspective

Schizophrenia and financial difficulty: a personal perspective

23 May 202521 July 2025

Lewis White, Research Officer, Money and Mental Health

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Designing for real lives: Why inclusive design needs lived experience at its core

Designing for real lives: Why inclusive design needs lived experience at its core

16 April 20257 May 2025

Alexis Stevens, Strategic Partnerships Manager, Money and Mental Health

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Key takeaways from the FCA’s vulnerability review

Key takeaways from the FCA’s vulnerability review

10 March 202510 March 2025

Chris Lees, Senior Research Officer, Money and Mental Health

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Recap: our workshop on ethnicity, money, mental health and experiences of discrimination in financial services

Recap: our workshop on ethnicity, money, mental health and experiences of discrimination in financial services

6 March 20256 March 2025

Imaan Wright, External Affairs Assistant and Francesca Smith, Senior Research Officer, Money and Mental Health

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We’re going to be Super-complainers! But what does that mean?

We’re going to be Super-complainers! But what does that mean?

27 February 202523 April 2025

Helen Undy, Chief Executive, Money and Mental Health

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Power to help – how people in energy debt can be best supported

Power to help – how people in energy debt can be best supported

5 February 202528 February 2025

Dan Weir, Research and Policy Manager, Money and Mental Health

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Protecting customers from gambling with borrowed funds

Protecting customers from gambling with borrowed funds

30 January 2025

Nikki Bond, Head of Gambling Harms Action Lab, Money and Mental Health

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Let’s talk about how current account providers can prevent gambling harm

Let’s talk about how current account providers can prevent gambling harm

19 November 20246 December 2024

Jason Heffron, Senior Communications and Partnerships Officer, Money and Mental Health

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