Helen Undy, Chief Executive, Money and Mental Health

Applying to work at Money and Mental Health

8 October 2024

  • What’s it like to work at Money and Mental Health?
  • Chief Executive Helen Undy writes about the charity’s aims and its goals to build a healthy environment for everyone working at Money and Mental Health.
  • Helen also shares some helpful tips for people thinking of applying for a job at Money and Mental Health.

People with mental health problems are three times as likely to be in financial difficulty. It’s a vicious cycle – with mental health problems making it harder to earn money, manage spending and ask for help – and financial difficulty in turn devastating our mental health at alarming speed.

We are here to understand and tackle that toxic relationship, we’re making progress – but we’ve got our work cut out. The only way we can have a hope of achieving change on the scale and at the pace that’s needed is by recruiting the very best, most passionate and talented people out there. And by building a working environment that allows them to thrive, achieving their very best work, and having a great time while they’re at it – meaning they stick around and help us do even more.

What we’re doing to tempt you in (and keep you…)

We’re trying to build a working environment that is truly inclusive, tapping into talent wherever it comes from, and where we support each and every member of the team to achieve more than they imagined they could, without it being at the expense of life outside of work.

That means things like:

A culture of high flexibility and high trust. Our core working hours are 10am – 3pm, our team make up the rest of their hours flexibly through the week. That means you can work for us and pick your kids up from school, or go for a swim in the afternoon; to thrive at work it needs to not feel like it’s in a battle with the rest of your life. 

Some of our team work consolidated hours over a nine day fortnight, work remotely when visiting family, or work different hours in the school holidays. 

A blend of remote working and in-person collaboration. Our London team works from the office at least two days per week, our remote workers at least two days per month. Sometimes we work better at home, in the quiet, without a commute and with a chance to put the laundry on at lunch. But equally, we know our relationships are stronger when we get to chat about Bake Off or the football in the office, go to the pub together, or spend the day debating strategy as a team. We think we’ve found a good balance.

We’re a mental health charity, so supporting the mental health and wellbeing of our team is embedded in everything we do. And we are also committed to doing more on other areas of equality, diversity and inclusion. In addition to overhauling our recruitment process in a bid to reduce bias and create a more level playing field – we’ve spent the last year working with Time for New Ways to develop an ambitious EDI strategy that covers all aspects of our work. Watch this space for a blog on that soon.

We think it’s pretty good to work here

But I would say that, it’s literally my job. So don’t trust me. 

Our recent staff survey found that:

  • 100% of our team say that Money and Mental Health is committed to doing quality work, and makes a positive difference to people’s lives.
  • 100% of our team say that the charity is well managed, has a supportive team culture and that they have a good working relationship with colleagues.
  • 100% agree that Money and Mental Health values employees and treats them with respect.

You also read this blog from one of our former interns reflecting on their experience.

Some tips for applying to work with us

If I’ve managed to persuade you to want to join our team, here’s a few tips to give you a head start:

1) The platform we use for recruitment anonymises applications. That means we won’t know who you are, and we are unlikely to see your CV unless you are in the top few applications.

2) It’s very rare that we ask for any specific qualifications for our roles, a degree is not essential.

3) The questions we ask in our recruitment process aim to highlight your skills, ideas and knowledge. It’s perfectly fine to reference your experience that informs that skills and knowledge, but as we won’t see your CV you’ll need to work that into your answers.

4) Answers that stand out and make the shortlist do not come from Chat GPT! We know that AI is a powerful tool to provide insight and ideas. But answers that are copied from Chat GPT or a similar tool will not get you an interview, because they don’t tell us much about you and what you can do. We do check!

5) Passion matters. We’re a committed bunch. Tell us why you care about the issues we work on and it will definitely count in your favour.

Reach out

Finally, if you are thinking about applying for one of our roles but you’re not sure if you have what we’re looking for, feel free to email [email protected] and ask to speak to the person leading the recruitment for that particular role. We know job applications are time consuming, we can help you work out if ours is one you want to go for.

Take a look at our careers page to see if we’re currently hiring, and join our Professional Network to be first to hear about any upcoming roles.