Ofcom’s guidance for treating vulnerable customers fairly: a welcome direction in our current circumstances
Chris Lees, Research Officer, Money and Mental Health Ofcom’s guidance for treating vulnerable customers fairly: [...]
Telephone
Calling time on bad telecoms services
Brian Semple, Head of External Affairs, Money and Mental Health Calling time on bad telecoms [...]
Failing to connect: mental health problems and telecoms
Merlyn Holkar, Senior Research Officer, Money and Mental Health Failing to connect: mental health problems […]
Accessibility and mental health
Merlyn Holkar, Research Officer, Money and Mental Health Accessibility and mental health Banking, internet, water [...]
Film: John’s story
Film: Access essentials "I just get so anxious that I can't bring myself to open [...]
Best practice checklist: telecoms providers
Best practice checklist: telecoms providers 14 June 2017 People with mental health problems are three times […]