Ofcom’s guidance for treating vulnerable customers fairly: a welcome direction in our current circumstances July 30, 2020December 21, 2022 Chris Lees, Research Officer, Money and Mental Health Ofcom’s guidance for treating vulnerable customers fairly: [...] Continue Reading
Calling time on bad telecoms services December 5, 2019December 5, 2019 Brian Semple, Head of External Affairs, Money and Mental Health Calling time on bad telecoms [...] Continue Reading
Accessibility and mental health July 3, 2018July 24, 2018 Merlyn Holkar, Research Officer, Money and Mental Health Accessibility and mental health Banking, internet, water [...] Continue Reading
Film: John’s story July 3, 2018July 3, 2018 Film: Access essentials "I just get so anxious that I can't bring myself to open [...] Continue Reading