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Tag: Telecoms

Connection lost: unpacking our new research on utilities debt collection and mental health

Connection lost: unpacking our new research on utilities debt collection and mental health

2 April 202516 April 2025

Dan Weir, Research and Policy Manager, Money and Mental Health

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Boosting connection: telecoms providers need to do more during the cost of living crisis

Boosting connection: telecoms providers need to do more during the cost of living crisis

23 November 2022
Chris Lees, Research Officer, Money and Mental Health Policy Institute Boosting connection: telecoms providers need [...]
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What telecom providers need to do to support people struggling to pay

What telecom providers need to do to support people struggling to pay

17 May 20222 August 2022
Chris Lees, Research Officer, Money and Mental Health Policy Institute What telecom providers need to [...]
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What’s next for Mental Health Accessible in 2021?

What’s next for Mental Health Accessible in 2021?

25 February 202117 April 2025

Alice Rose, Head of Programmes, Money and Mental Health

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Ofcom’s guidance for treating vulnerable customers fairly: a welcome direction in our current circumstances

Ofcom’s guidance for treating vulnerable customers fairly: a welcome direction in our current circumstances

30 July 20206 March 2025

Chris Lees, Research Officer, Money and Mental Health

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General election 2019: A fair deal in markets for people with mental health problems

General election 2019: A fair deal in markets for people with mental health problems

10 December 20194 March 2025

Katrina Gaffney, External Affairs Intern, Money and Mental Health

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Calling time on bad telecoms services

Calling time on bad telecoms services

5 December 20194 March 2025

Brian Semple, Head of External Affairs, Money and Mental Health

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A nudge in the right direction – Ofcom’s recent announcement

A nudge in the right direction – Ofcom’s recent announcement

13 August 20184 March 2025

Merlyn Holkar, Research Officer, Money and Mental Health

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Fair access to essential services for vulnerable consumers

Fair access to essential services for vulnerable consumers

12 December 201718 February 2025

Merlyn Holkar, Research Officer, Money and Mental Health

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