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Tag: ofcom

Boosting connection: telecoms providers need to do more during the cost of living crisis

Boosting connection: telecoms providers need to do more during the cost of living crisis

November 23, 2022
Chris Lees, Research Officer, Money and Mental Health Policy Institute Boosting connection: telecoms providers need [...]
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A good signal from telecoms on the cost of living – but more is needed to support people with mental health problems

A good signal from telecoms on the cost of living – but more is needed to support people with mental health problems

June 28, 2022August 2, 2022
Conor D'Arcy, Head of Research and Policy, Money and Mental Health Policy Institute A good [...]
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What telecom providers need to do to support people struggling to pay

What telecom providers need to do to support people struggling to pay

May 17, 2022August 2, 2022
Chris Lees, Research Officer, Money and Mental Health Policy Institute What telecom providers need to [...]
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Ofcom backs our call for telecomms providers to improve support for customers with mental health problems

Ofcom backs our call for telecomms providers to improve support for customers with mental health problems

November 24, 2020December 21, 2022
Alice Rose, Head of Programmes, Money and Mental Health Ofcom backs our call for telecomms [...]
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Ofcom’s guidance for treating vulnerable customers fairly: a welcome direction in our current circumstances

Ofcom’s guidance for treating vulnerable customers fairly: a welcome direction in our current circumstances

July 30, 2020December 21, 2022
Chris Lees, Research Officer, Money and Mental Health Ofcom’s guidance for treating vulnerable customers fairly: [...]
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Calling time on bad telecoms services

Calling time on bad telecoms services

December 5, 2019December 5, 2019
Brian Semple, Head of External Affairs, Money and Mental Health Calling time on bad telecoms [...]
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A nudge in the right direction – Ofcom’s recent announcement

A nudge in the right direction – Ofcom’s recent announcement

August 13, 2018December 21, 2022
Merlyn Holkar, Research Officer, Money and Mental Health A nudge in the right direction - [...]
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Regulators and mental health: our joint breakfast roundtable

Regulators and mental health: our joint breakfast roundtable

November 2, 2017November 2, 2017
Merlyn Holkar, Research Officer, Money and Mental Health Regulators and mental health: our joint breakfast [...]
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The role of regulation for consumers with mental health problems

The role of regulation for consumers with mental health problems

October 31, 2017November 23, 2017
Merlyn Holkar, Research Officer, Money and Mental Health The role of regulation for consumers with [...]
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