Boosting connection: telecoms providers need to do more during the cost of living crisis November 23, 2022 Chris Lees, Research Officer, Money and Mental Health Policy Institute Boosting connection: telecoms providers need [...] Continue Reading
A good signal from telecoms on the cost of living – but more is needed to support people with mental health problems June 28, 2022August 2, 2022 Conor D'Arcy, Head of Research and Policy, Money and Mental Health Policy Institute A good [...] Continue Reading
What telecom providers need to do to support people struggling to pay May 17, 2022August 2, 2022 Chris Lees, Research Officer, Money and Mental Health Policy Institute What telecom providers need to [...] Continue Reading
Ofcom backs our call for telecomms providers to improve support for customers with mental health problems November 24, 2020December 21, 2022 Alice Rose, Head of Programmes, Money and Mental Health Ofcom backs our call for telecomms [...] Continue Reading
Ofcom’s guidance for treating vulnerable customers fairly: a welcome direction in our current circumstances July 30, 2020December 21, 2022 Chris Lees, Research Officer, Money and Mental Health Ofcom’s guidance for treating vulnerable customers fairly: [...] Continue Reading
Calling time on bad telecoms services December 5, 2019December 5, 2019 Brian Semple, Head of External Affairs, Money and Mental Health Calling time on bad telecoms [...] Continue Reading
A nudge in the right direction – Ofcom’s recent announcement August 13, 2018December 21, 2022 Merlyn Holkar, Research Officer, Money and Mental Health A nudge in the right direction - [...] Continue Reading
Regulators and mental health: our joint breakfast roundtable November 2, 2017November 2, 2017 Merlyn Holkar, Research Officer, Money and Mental Health Regulators and mental health: our joint breakfast [...] Continue Reading
The role of regulation for consumers with mental health problems October 31, 2017November 23, 2017 Merlyn Holkar, Research Officer, Money and Mental Health The role of regulation for consumers with [...] Continue Reading