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Tag: firms

Learning from the Vulnerability Guidance Review: How firms can step up their support for customers experiencing gambling harms

Learning from the Vulnerability Guidance Review: How firms can step up their support for customers experiencing gambling harms

20 March 202520 March 2025

Nikki Bond, Head of Gambling Harms Action Lab, Money and Mental Health

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Our new research paper: Shining a light on how banks and building societies can help people prevent harm from gambling

Our new research paper: Shining a light on how banks and building societies can help people prevent harm from gambling

5 November 20246 December 2024

Leia Clifton, Senior Research Officer, Money and Mental Health

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One year of the Consumer duty – what impact has it had?

One year of the Consumer duty – what impact has it had?

30 July 202429 July 2024

Chris Lees, Senior Research Officer, Money and Mental Health

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What the FCA’s new ‘Consumer Duty’ means for customers with mental health problems

What the FCA’s new ‘Consumer Duty’ means for customers with mental health problems

27 July 20223 June 2025

Rachel Fergusson, External Affairs Assistant, Money and Mental Health Policy Institute

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