Ofgem’s Draft Consumer Vulnerability Strategy 2025
Katie Alpin, Head of Research and Policy, and Merlyn Holkar, Senior Research Officer, Money and […]
Tag: electricity
A call for action to improve how the energy sector treats vulnerable customers
Merlyn Holkar, Senior Research Officer, Money and Mental Health A call for action to improve [...]
Access essentials
Giving people with mental health problems equal access to vital services Merlyn Holkar, Research Officer, [...]
Giving more power to vulnerable customers – Ofgem’s annual review
Merlyn Holkar, Research Officer, Money and Mental Health Giving more power to vulnerable customers - [...]
Energy UK’s Commission for Customers in Vulnerable Circumstances
Katie Evans, Head of Research & Policy, Money and Mental Health Energy UK’s Commission for […]
The Commission for Customers in Vulnerable Circumstance – Energy UK’s new initiative
Lawrence Slade, Chief Executive, Energy UK The Commission for Customers in Vulnerable Circumstances - Energy [...]
A policy win – shaping today’s consumer green paper
Katie Evans, Head of Research and Policy, Money and Mental Health A policy win - [...]
Featured on BBC News Online
Energy secretary to 'flex muscles' over rising bills19 April 2017 "Muscular" action will be taken [...]
Stick or switch?
Polly Mackenzie, Director, Money and Mental Health Stick or switch? Energy switching has hit [...]
Running out of energy
Polly Mackenzie, Director, Money and Mental Health Running out of energy 27 February 2017 Research […]