Pre-payment meters: why there should be more protections for energy customers in debt 21 March 2023 Chris Lees, Senior Research Officer, Money and Mental Health Policy Institute Pre-payment meters: why there should [...] Continue Reading
A call for action to improve how the energy sector treats vulnerable customers 11 June 201911 June 2019 Merlyn Holkar, Senior Research Officer, Money and Mental Health A call for action to improve [...] Continue Reading
Giving more power to vulnerable customers – Ofgem’s annual review 28 June 2018 Merlyn Holkar, Research Officer, Money and Mental Health Giving more power to vulnerable customers - [...] Continue Reading
The Commission for Customers in Vulnerable Circumstance – Energy UK’s new initiative 8 May 201815 August 2022 Lawrence Slade, Chief Executive, Energy UK The Commission for Customers in Vulnerable Circumstances - Energy [...] Continue Reading
A policy win – shaping today’s consumer green paper 11 April 201821 December 2022 Katie Evans, Head of Research and Policy, Money and Mental Health A policy win - [...] Continue Reading
Stick or switch? 27 February 20176 March 2017 Polly Mackenzie, Director, Money and Mental Health Stick or switch? Energy switching has hit [...] Continue Reading