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Tag: customers in vulnerable situations

Secret Diary of a Consumer Duty-ist

Secret Diary of a Consumer Duty-ist

31 July 202312 February 2025

Alexis Stevens, Senior Strategic Partnerships Officer, Money and Mental Health Policy Institute

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Pre-payment meters: why there should be more protections for energy customers in debt

Pre-payment meters: why there should be more protections for energy customers in debt

21 March 202313 February 2025

Chris Lees, Senior Research Officer, Money and Mental Health Policy Institute

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How essential services providers can support customers during Covid-19

How essential services providers can support customers during Covid-19

22 April 20206 March 2025

Alice Rose, Head of Programmes, Money and Mental Health

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The Commission for Customers in Vulnerable Circumstance – Energy UK’s new initiative

The Commission for Customers in Vulnerable Circumstance – Energy UK’s new initiative

8 May 201819 February 2025

Lawrence Slade, Chief Executive, Energy UK

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