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Tag: consumer duty

Firms should put customers with lived experience at the heart of Consumer Duty plans

Firms should put customers with lived experience at the heart of Consumer Duty plans

October 3, 2022October 19, 2022
Alexis Stevens, Senior Strategic Partnerships Officer, Money and Mental Health Policy Institute Firms should put [...]
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What the FCA’s new ‘Consumer Duty’ means for customers with mental health problems

What the FCA’s new ‘Consumer Duty’ means for customers with mental health problems

July 27, 2022August 2, 2022
Rachel Fergusson, External Affairs Assistant, Money and Mental Health Policy Institute What the FCA's new [...]
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The FCA’s Consumer Duty could be transformative for people with mental health problems

The FCA’s Consumer Duty could be transformative for people with mental health problems

December 7, 2021December 21, 2022
Conor D'Arcy, Head of Research and Policy, Money and Mental Health The FCA’s Consumer Duty [...]
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