Ofcom’s guidance for treating vulnerable customers fairly: a welcome direction in our current circumstances 30 July 202021 December 2022 Chris Lees, Research Officer, Money and Mental Health Ofcom’s guidance for treating vulnerable customers fairly: [...] Continue Reading
Calling time on bad telecoms services 5 December 20195 December 2019 Brian Semple, Head of External Affairs, Money and Mental Health Calling time on bad telecoms [...] Continue Reading
A nudge in the right direction – Ofcom’s recent announcement 13 August 201821 December 2022 Merlyn Holkar, Research Officer, Money and Mental Health A nudge in the right direction - [...] Continue Reading