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Tag: Broadband

Ofcom’s guidance for treating vulnerable customers fairly: a welcome direction in our current circumstances

Ofcom’s guidance for treating vulnerable customers fairly: a welcome direction in our current circumstances

30 July 20206 March 2025

Chris Lees, Research Officer, Money and Mental Health

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Calling time on bad telecoms services

Calling time on bad telecoms services

5 December 20194 March 2025

Brian Semple, Head of External Affairs, Money and Mental Health

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A nudge in the right direction – Ofcom’s recent announcement

A nudge in the right direction – Ofcom’s recent announcement

13 August 20184 March 2025

Merlyn Holkar, Research Officer, Money and Mental Health

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