Ofcom’s guidance for treating vulnerable customers fairly: a welcome direction in our current circumstances July 30, 2020December 21, 2022 Chris Lees, Research Officer, Money and Mental Health Ofcom’s guidance for treating vulnerable customers fairly: [...] Continue Reading
Calling time on bad telecoms services December 5, 2019December 5, 2019 Brian Semple, Head of External Affairs, Money and Mental Health Calling time on bad telecoms [...] Continue Reading
A nudge in the right direction – Ofcom’s recent announcement August 13, 2018December 21, 2022 Merlyn Holkar, Research Officer, Money and Mental Health A nudge in the right direction - [...] Continue Reading