Merlyn Holkar, Research Officer, Money and Mental Health
Travel insurance – Financial Conduct Authority’s call for input
20 September 2017
We submitted a response to the FCA’s insurance call for input on access to insurance. Our research suggests that many people with mental health problems are excluded from the travel insurance market, and that those who are accessing it may be doing so at an unaffordable price. It also highlights problems of consumer understanding, particular around pricing and policy exclusions, and harm caused by firms’ reliance on disclosures.