Richard has 25 years’ experience of providing services for vulnerable people, making policy and campaigning for good causes. He has worked for local housing agencies, led charities and advised government, at organisations including Shelter and No10 Downing Street. Since 2011 he has been Executive Director at the Consumers’ Association, Which?, one of the UK’s best-known social enterprises, where he has led the renewal of the organisation as a campaigning consumer champion publishing free advice for all consumers.
