Richard is the Vice Chair of trustees for the Money and Mental Health Policy Institute. He currently chairs the Independent Parliamentary Standards Authority, and is Senior Independent Director, Chair of Risk and Chair of the Oversight Committee at the Financial Conduct Authority. He is also a Council and board member of the Advertising Standards Authority.
Richard led Which? as executive director from 2011 to 2016. Prior to this he was chief executive of the world federation of consumer organisations, Consumers International; head of policy at the housing charity, Shelter; and worked for two years in No10 Downing Street as a special adviser to the Prime Minister. He was awarded an OBE in 2019 for services to the economy and consumer rights.